Colour & Cut Adjustment Policy

The Hairdressers Colour & Cut Adjustment Policy

At The Hairdressers our priority is ensuring you are delighted with your result. To maintain fair scheduling and consistent quality across all services, we adhere to the following policy for any requested changes to your hair following an appointment:

 

14-Day Reporting Window: If you would like an amendment made to your cut or colour, you must contact us directly within 14 days of your original appointment.

 

Scheduling Amendments: If you notify us within the 14-day window but salon availability or personal circumstances prevent you from coming in right away, your booking will still be classified under this policy.

 

Out-of-Window Request: Any requests made after the 14-day window will be booked as a standard appointment and charged at our regular price list rates.

 

Scope of Amendments: This policy applies strictly to adjustments discussed during your original consultation. Any request to change to a completely new style, shade, technique or work required to correct home maintenance is considered a standard service and will be billed accordingly.

 

If you have any questions regarding your service or this policy, please reach out to us directly.